English Welcome to the Yunhe Culture website and related services, operated by Hubei Yunhe Chuchuan Technology Co., Ltd. (湖北省云赫楚川科技有限公司, “we”, “us”). This Agreement sets out your and our rights and obligations when you use these services.
Please read this Agreement carefully, particularly the provisions on content permissions, service changes, liability and dispute resolution. Where a feature requires acceptance of this Agreement, we will clearly inform you and obtain your confirmation.
1. Scope
1.1 This Agreement applies to the Yunhe Culture website and the documentation area, technical blog, feedback service and internal writing workspace that expressly refer to it.
1.2 Services include company and product information, documentation and articles, feedback, submission enquiries and content management for authorised users.
1.3 This Agreement does not replace the user agreements, software licences or privacy policies of standalone games, applications or other products. Read the applicable product and distribution-platform terms before downloading, purchasing or using them.
1.4 Services independently provided by third-party stores, social networks and survey platforms are subject to those providers’ rules.
2. Service use and accounts
2.1 Public content can generally be viewed without registration. Some features require necessary information or an authorised account.
2.2 Public self-registration is not available for the internal writing workspace. We assign accounts to employees, partners and other authorised persons.
2.3 Protect your account, password and verification information. Do not lend or transfer an account or allow unauthorised persons to use it. Use administrative features only within your permissions; do not access, export, alter or disclose information beyond them.
2.4 If credentials are compromised or a login appears suspicious, change your password promptly and contact us. We will investigate and take necessary measures. An account incident does not automatically make its user wholly liable; responsibility depends on conduct, fault and applicable law.
2.5 We may change or end administrative access when authorisation expires, cooperation ends or responsibilities change. Personal information is handled under the Yunhe Culture Privacy Policy.
3. Acceptable use
3.1 Do not submit or distribute unlawful content or infringe intellectual property, trade secrets, privacy, personal-information rights or other lawful interests.
3.2 Do not impersonate others, submit false materials, commit fraud, harass others or make malicious reports.
3.3 Do not upload malicious code, attack systems, bypass access controls, obtain data without authorisation or disrupt services with excessive requests or spam.
3.4 Do not disclose internal information, unreleased product materials, user contact details or other confidential information without permission. Ordinary reading, lawful quotation, legally permitted use and authorised technical activities are not subject to unreasonable restrictions.
3.5 Where conduct threatens security or others’ rights, we may proportionately limit requests, hide content or suspend access and explain the reason where appropriate. You may challenge a decision using the contact channels below.
4. Feedback and public display
4.1 You may submit accurate, relevant feedback using the website form or designated email. Do not include passwords, identity-document numbers, financial-account details or unrelated sensitive information.
4.2 Contact details are optional. Omitting them does not prevent submission but may prevent further verification or a direct reply.
4.3 Submitting feedback is not consent to publication. Only after you separately opt in and we review the content will we display an edited title, summary, response and related status. We do not directly publish the full original report or contact details, and remove unnecessary personal information.
4.4 You may contact us to withdraw publication consent. After verification, we will stop displaying the content on pages we control and reasonably assist with copies lawfully obtained or republished by others.
4.5 Labels such as “under consideration” and “in progress” describe current progress, not a promised development schedule, release date or delivery commitment, unless expressly agreed in writing.
4.6 Feedback does not transfer your existing intellectual property. Use of protected works, code or other materials is governed by law or a separate agreement.
5. Submissions and content permissions
5.1 Contributors must hold the relevant rights or necessary permission for articles, images, code and other materials. Third-party material must be attributed and used under its applicable licence.
5.2 You retain your lawful intellectual property rights. Sending a submission permits review, internal circulation and necessary retention for assessment and communication; it does not by itself authorise publication or transfer copyright.
5.3 Before publication, we will confirm publication permission, attribution, necessary editing, any remuneration and other arrangements by email or another recordable method.
5.4 Unless separately agreed, permission is not exclusive, does not transfer copyright and does not allow unrestricted sublicensing. We will promptly address requests to correct attribution, amend or withdraw content according to our agreement and the circumstances.
6. Website content and intellectual property
6.1 Text, images, videos, interfaces, marks, software and other materials created by us or lawfully licensed to us are legally protected. Third-party rights belong to their respective holders.
6.2 You may lawfully browse, share links and quote content. Reproduction, adaptation, distribution or commercial use beyond legally permitted use requires permission. Materials bearing separate open-source licences or use conditions are governed by them.
6.3 To report infringement, provide the relevant page, evidence of rights and your request. We will investigate and act in accordance with law.
7. Third-party services
7.1 Links to stores, surveys and social platforms are provided for convenience, without guaranteeing all third-party content, service quality or performance.
7.2 Independent providers are responsible for their services under law. We remain responsible as required by law for our own fault and for matters we entrust to third parties.
7.3 Our collection, use or receipt of personal information is governed by the Privacy Policy and the relevant feature notice.
8. Personal information
We process personal information under the Yunhe Culture Privacy Policy. Accepting this Agreement is not blanket authorisation for every processing activity. Where consent, separate consent or another authorisation is required, we will obtain it through the appropriate procedure.
9. Changes, interruptions and termination
9.1 We may change or suspend services for maintenance, upgrades, security or business adjustments. Planned changes materially affecting use will be explained in advance where appropriate.
9.2 We will take reasonable steps to investigate and restore service following network or equipment failures, attacks and other incidents.
9.3 Product information and documentation may change with versions. Purchase, licensing and delivery rights and obligations are governed by the applicable transaction terms and express agreements.
9.4 If a service ends, we will handle notices, data retention or deletion and related matters as required by law. We do not exclude non-excludable liability or your statutory consumer rights.
10. Liability
10.1 A party that breaches this Agreement or infringes lawful rights is responsible as required by law. Any relief for force majeure or similar circumstances is limited to what the law and actual effects allow.
10.2 This Agreement does not exclude liability for property loss caused by our intentional misconduct or gross negligence, or liability for personal injury that we must bear under law.
10.3 Technical articles, examples and instructions depend on versions and operating environments. Apply them in context. We will correct errors promptly when discovered; this does not affect our statutory responsibility.
11. Minors
Minors should read this Agreement with their guardian and use services within the scope appropriate to their age, understanding and legal capacity. Obtain guardian consent where legally required. This Agreement does not replace the child-protection, identity-verification or anti-addiction rules of standalone games.
12. Updates
We may update this Agreement as services or laws change and publish its update and effective dates. Material changes to principal rights or obligations will be prominently notified; we will obtain renewed confirmation where required. New versions do not automatically alter past matters retroactively or diminish rights already lawfully acquired.
13. Governing law and disputes
This Agreement is governed by the laws of mainland China, without affecting other mandatory protective provisions. Parties may first seek an amicable resolution. If unsuccessful, either party may bring proceedings before a people’s court with lawful jurisdiction. An invalid or unenforceable provision does not affect the remaining provisions.
14. Contact
Operator: Hubei Yunhe Chuchuan Technology Co., Ltd. (湖北省云赫楚川科技有限公司)
User support and Agreement enquiries: cs@yunheculture.com
Editorial submissions: blog@yunheculture.com
Reports of unlawful or harmful content and infringement: tousu@yunheculture.com